WhatsApp Business API Integration and Marketing in Dubai

The WhatsApp Business App is mainly designed for smaller businesses managing conversations from a limited number of devices. The API provides advanced integrations, automation, approved message templates and shared team access.

Yes. We provide WhatsApp Business API Integration with Chatbot for automated replies, lead collection, FAQs, bookings, product enquiries and customer support. Complex enquiries can be transferred to a human representative.

The WhatsApp Cloud API is Meta’s cloud-hosted API for business messaging. It allows companies and developers to connect WhatsApp with business applications without hosting the core API infrastructure themselves.

Yes. A shared inbox can allow multiple authorised employees to respond through one WhatsApp business number. Conversations may also be assigned to specific departments or team members.

Yes. We can connect WhatsApp with compatible CRM systems to capture leads, save conversation details, assign enquiries and create follow-up tasks. The exact features depend on the selected CRM and available integration options.

Yes, businesses can send approved promotional templates to customers who have given permission to receive WhatsApp communication. Proper customer consent and compliance with Meta’s messaging policies are required.

WhatsApp Business API pricing depends on Meta’s applicable charges, the chosen platform, the number of users, chatbot features and integration requirements. RedSpider provides a customised quotation based on the required solution.

In many cases, an existing business number may be used, but eligibility and migration requirements depend on its current WhatsApp setup. Our technical team can review the number before beginning the integration.

A standard setup may take a few working days after the required business details and approvals are available. Custom chatbot, CRM and software integrations may require additional development and testing time.